Privacy Policy
MBS Study Abroad Education Consultancy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us.
Information We Collect
When you use our services, we may collect the following information:
- Personal details such as your name, date of birth, email address, and phone number
- Academic documents and records required for university admission
- Passport and visa-related details
- Communication history with our consultants
- Payment information if you use paid services
How We Use Your Information
The information you provide is used only for:
- Processing university and visa applications
- Providing counseling and advisory services
- Assisting with scholarships and accommodation arrangements
- Sharing updates about admissions, promotions, or new opportunities
- Improving our services and website experience
We do not sell, rent, or trade your personal information with any third party.
Information Sharing
We may share your information only with:
- Partner universities and colleges for the purpose of admission
- Embassy and visa authorities when required
- Trusted service providers who support travel, accommodation, or related arrangements
All shared information is handled with confidentiality and used strictly for admission and study abroad purposes.
Data Security
We take reasonable steps to protect your data from unauthorized access, misuse, or loss. Our systems are regularly updated to maintain security. However, please note that no system is completely risk-free, and we encourage students to keep their own information safe as well.
Cookies and Website Use
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings, but some features may not work properly without them.
Student Responsibility
Students are responsible for ensuring that the information they provide is accurate and up to date. Any false or misleading information may result in rejection of admission or cancellation of services.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our services or international regulations. Any updates will be published on this page, and we encourage you to review it regularly.
Refund and Cancellation Policy
MBS Study Abroad Education Consultancy, we aim to provide transparent and reliable services. This Refund and Cancellation Policy explains the conditions under which payments may be refunded or services may be cancelled.
Service Fees
- Consultancy fees paid to MBS cover counseling, application processing, and advisory services.
- These fees are non-refundable once the process has started, as work begins immediately after registration.
Admission and Application Fees
- Application fees charged by universities are non-refundable, as they are paid directly to the institution.
- In case of rejection by a university or embassy, MBS is not responsible for refunding these charges.
Visa and Documentation Support
Visa service fees and document preparation charges are also non-refundable, as they cover administrative work already completed.
Refund Situations
Refunds may only be considered in the following cases:
- If MBS is unable to submit the student’s application due to an error on our side.
- If services were paid for but not provided at all.
- If a duplicate payment was made by mistake.
Any approved refund will be processed within 30 to 60 working days through the original payment method.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
MBS Study Abroad Education Consultancy
Email: info@studyabroadmbs.com